Unit 2 Milner Road, Chilton Road Industrial Estate, Sudbury, Suffolk, CO10 2XG
Frequently Asked Questions
Yes you can, new laws » now allow us to complete all of your annual service requirements and wear and tear items such as brakes, discs, wipers etc at a fraction of the cost of main dealer prices. Should any major mechanical fault occur simply take it to the nearest franchised dealer and they will carry out the repair free of charge under the terms and conditions of your existing warranty.
YES, free dealer servicing tends to only cover basic oil services and doesn’t include items such as brake pads, discs, tyres, wiper blades to mention but a few, any additional work carried out will be chargeable… at dealer rates. We advise you check what is free and save money by having any extra work carried out by ourselves.
We understand that maintaining older vehicles can sometimes be very costly. At Automotion we are able to give you a choice of genuine manufacturer parts or suitable cheaper after market parts to help suit your budget.
Yes, we always use approved VW Audi quality parts unless requested by the customer.
Our manufacturer trained Master Technicians will be responsible for maintaining your vehicle having worked in VW Audi franchises for over 20 years.
Of course! Here at Automotion we have absolutely nothing to hide. You can speak to and watch the Technicians at work when you visit the garage.
As a professional independent, Automotion has the very latest manufacturer diagnostic equipment as used by VW Audi main dealers which is constantly updated in order to be able to access the latest on board computer systems. In addition our specialist technicians have direct access to VW, Audi Seat and Skoda technical databases where they are able to look up any technical or maintenance query.
Yes we are. As a specialist independent we are able to stamp your service history book which should you ever sell your vehicle, confirms to the new owner that services have been carried out by a specialist to exact manufacturer criteria. The service light is automatically reset to the appropriate interval.
Again no problem! We are able to offer a pick up/drop off service. Our driver will pick up the vehicle from your home or place of work in the morning and drop your vehicle back again once the service/repairs have been completed. You are able to pay by credit/debit card over the phone.
Yes you are welcome to wait and enjoy free hot and cold drinks in our waiting area.
All vehicles booked in for a VW Audi Spec service will receive a complimentary valet.